Argomenti trattati
AT&T is leading the charge in technology, transforming global connectivity through innovative communication systems. Our commitment to enhancing customer experience drives us to seek forward-thinking solutions that elevate user interactions. We are currently seeking a Lead AI Software Engineer to join our dynamic team, dedicated to developing advanced virtual assistant tools aimed at improving customer service.
The Consumer Technology eXperience team exemplifies our dedication to delivering reliable and transformative technology. By leveraging the latest advancements in AI and machine learning, we strive to create seamless customer experiences that consistently exceed expectations.
About the role
In this pivotal role, the Lead AI Software Engineer will oversee various responsibilities that include both architectural design and software application development. You will collaborate in an environment that fosters innovation and creativity. Your mission will be to enhance our virtual assistant capabilities, ensuring they are efficient, effective, and able to provide exceptional customer service.
Key responsibilities
Your daily tasks will encompass the design, development, and maintenance of scalable AI-driven applications using modern frameworks. Collaboration will be essential as you engage with cross-functional teams to gather requirements and establish technical specifications. Additionally, you will lead architectural discussions to ensure that our solutions align with the company’s broader strategic goals.
Innovation and collaboration
As a Lead AI Software Engineer, your role will be crucial in driving innovation. Your technical expertise will facilitate the integration of cutting-edge technologies, such as Agentic AI frameworks, empowering our virtual assistants to engage in intent-less conversations. This capability allows customers to receive consistent and personalized interactions without human intervention, streamlining the support process.
You will also be responsible for troubleshooting and resolving technical issues to maintain optimal system performance. Continuous evaluation and adoption of new tools will be part of your responsibilities as you aim to enhance software quality and development processes.
Mentorship and leadership
Your position includes mentoring junior and mid-level engineers, sharing your knowledge and best practices to foster team growth. You will contribute to the evolution of our software development standards and processes, ensuring that our projects are executed with precision and excellence. Engaging in code reviews will also be part of your duties, helping to cultivate a culture of learning and improvement.
Qualifications and skills
To excel in this role, candidates should have a minimum of eight years of experience in full-stack software development, familiar with both front-end and back-end technologies. Proficiency in languages such as Python, JavaScript, and frameworks like Node.js and React.js is essential. Experience with cloud platforms such as AWS, Azure, or GCP is also required, along with a solid understanding of microservices architecture and RESTful APIs.
Additionally, familiarity with AI/ML development and databases like Cassandra or MongoDB will be advantageous. Candidates should demonstrate strong problem-solving abilities and excellent communication skills, capable of articulating complex technical concepts to a variety of audiences.
Benefits of joining AT&T
Beyond a competitive salary range of $158,200 to $237,400, AT&T offers a comprehensive array of benefits that enhance employee well-being. Our offerings include extensive medical, dental, and vision coverage, as well as a robust 401(k) plan, reflecting our commitment to supporting employees. Additional perks comprise tuition reimbursement, generous paid time off, and employee discounts on AT&T products and services.
The Consumer Technology eXperience team exemplifies our dedication to delivering reliable and transformative technology. By leveraging the latest advancements in AI and machine learning, we strive to create seamless customer experiences that consistently exceed expectations.0