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At Capital One, innovation is at the heart of what we do, especially in the realm of artificial intelligence. By harnessing advanced machine learning techniques, we are not only redefining banking but also creating a more personalized and efficient experience for our customers. With our commitment to responsible AI practices, we aim to deliver real-time insights that empower our users while ensuring their security and satisfaction. Our journey is fueled by a talented team dedicated to pushing the boundaries of technology to serve our community better.
Our commitment to responsible AI development
Capital One has long been a pioneer in utilizing machine learning to improve customer interactions. We believe that AI should enhance human experiences rather than replace them. This philosophy guides our approach to developing AI systems that are responsible and reliable. From alerting customers about unusual transactions to providing instant responses to queries, our AI applications are designed to bring simplicity and humanity to banking. Our continuous investment in technology infrastructure and talent ensures that we remain at the forefront of AI innovation.
Building intelligent foundations and experiences
The Intelligent Foundations and Experiences (IFX) team at Capital One plays a crucial role in our AI vision. Collaborating across various departments, this team focuses on advancing AI engineering and scientific research to create proprietary solutions that deliver substantial value to millions of users. By leveraging AI models and platforms, we empower teams throughout the organization to enhance products responsibly and effectively, maximizing their impact.
Collaborative team dynamics
In this dynamic environment, professionals from diverse backgrounds come together to innovate. As a member of a cross-functional team comprising engineers, research scientists, and product managers, you will engage in the design and deployment of AI-powered solutions that revolutionize how our associates work and interact with customers. This collaborative spirit fosters a culture of creativity and problem-solving, where every idea is valued, and every contribution matters.
Innovative AI technologies in action
At Capital One, we utilize an extensive stack of Open Source and SaaS AI technologies, including AWS Ultraclusters, Huggingface, and PyTorch. These tools enable us to develop AI software components that not only meet the demands of large-scale production systems but also push the envelope on performance. By inventing and implementing cutting-edge LLM optimization techniques, we improve the scalability, cost-efficiency, and speed of our AI systems.
What makes an ideal candidate?
We are looking for passionate individuals who are excited about building systems that drive meaningful change in the banking sector. An ideal candidate thrives on tackling complex problems and possesses a keen understanding of the latest AI research. You should feel comfortable navigating scientific literature and applying novel techniques in practical settings. We value resilience and a willingness to explore uncharted territories in technology development.
Required qualifications for aspiring innovators
To join our team, candidates should have a strong foundation in computer science or engineering, along with extensive experience in developing AI and ML technologies. Proficiency in programming languages such as Python, Go, or Java is essential, as is a track record of deploying scalable AI solutions on cloud platforms. Those with a background in leading teams and communicating complex concepts effectively will find themselves at home in our collaborative culture.
Our holistic approach to employee well-being
At Capital One, we understand that our employees are our greatest asset, which is why we offer a comprehensive benefits package designed to support your overall well-being. From health plans that cater to individual needs to financial planning resources, we empower our employees to secure their present and prepare for their future. Our culture of support extends to family-oriented policies, ensuring that work-life balance is prioritized.
Join us in reshaping the future of banking
If you’re ready to be part of a team that’s at the forefront of AI in banking, Capital One is the place for you. We take pride in our collaborative environment where innovation thrives, and every team member’s voice is heard. With opportunities for personal and professional growth, your career journey can take exciting turns as you help us build the future of finance.