AI and metaverse in marketing: trends, methods, and research gaps

Discover how AI, virtual worlds, and advertising research interconnect and where future studies should focus

The scholarly conversation on artificial intelligence, the metaverse, and digital marketing has expanded rapidly, drawing on work published between 2015 and 2026. Across journals and conference proceedings, researchers have examined everything from technical architectures to human responses, producing a diverse map of topics such as click fraud detection, recommendation systems, and virtual commerce. This synthesis captures recurring themes, dominant methodologies, and pressing policy questions to help practitioners and academics orient themselves amid a crowded literature.

Rather than listing publications, this review clusters findings into thematic areas: applied marketing systems, enabling technologies, and ethical and governance concerns. Key studies—ranging from early explorations of online touchpoints to recent treatments of generative models and virtual experiences—illustrate how work has shifted from proof-of-concept prototypes to multi-faceted field experiments and policy debates. The timeline of research shows a broadening scope: technical performance metrics are now coupled with user experience, regulatory scrutiny, and cross-disciplinary frameworks.

Applied marketing systems and consumer-facing innovations

A prominent thread concerns practical marketing applications powered by machine learning and deep learning. Researchers have evaluated systems for fraud prevention (for example studies on mobile click fraud and ad click detection), optimized click-through predictions using composite neural approaches, and tested algorithmic copywriting for ads. Work on personalization and recommendation has matured into both algorithmic comparisons and management-focused applications, showing that technical gains must be balanced with transparency and consumer trust. Simultaneously, studies of chatbots, facial recognition payments, and virtual-try-on services trace how conversational agents and immersive interfaces reshape purchase journeys and reuse intentions.

Enabling technologies and methodological advances

Methodologically, the literature encompasses a wide set of tools: from classical supervised classifiers to advanced architectures such as vision transformers, generative adversarial networks, and deep reinforcement learning. Papers demonstrate that scaling transformer-based vision models and integrating hybrid architectures can improve content generation and ad optimization, while reinforcement learning frameworks help allocate computational resources in multi-scenario advertising environments. Studies also explore hybrid pipelines combining dense and factorization models to boost prediction quality, revealing that ensemble and composite approaches often outperform single-model baselines in real-world deployments.

Technical experiments and field validation

Beyond algorithmic innovation, authors emphasize field experiments and deployment evidence: A mix of controlled trials and production-scale evaluations has tested personalized ad copy, avatar-driven engagement in XR environments, and live commerce affordances. This combination of lab and field research helps bridge the gap between model accuracy and measurable business outcomes, demonstrating the importance of context-aware evaluation when moving from prototypes to operating systems in commerce platforms.

Ethics, governance, and multidisciplinary directions

Researchers call attention to the societal and regulatory implications of these technologies. Governance questions for virtual worlds, privacy challenges linked to behavioral targeting, and concerns about advertising to vulnerable groups have surfaced repeatedly. Systematic reviews and guideline papers encourage rigorous reporting standards and ethical appraisal, while cross-disciplinary contributions urge integration of marketing, information systems, law, and public policy lenses. Several works specifically highlight the need for frameworks that address both technical fairness and the broader social impacts of immersive advertising and AI-driven personalization.

Research gaps and future pathways

Despite rapid progress, notable gaps persist. Comparative studies that benchmark methods across contexts, long-term investigations into user habituation in virtual environments, and deeper inquiry into sustainable digital marketing practices remain underdeveloped. Scholars recommend combining bibliometric analyses with qualitative inquiry to trace emergent clusters, and suggest co-designed experiments with industry partners to validate interventions at scale. The consensus points toward more integrative, transparent, and ethically anchored research programs that can inform practice and policy simultaneously.

In short, the last decade of work presents an evolving picture: technical breakthroughs have enabled new marketing modalities, but successful adoption depends on rigorous evaluation, ethical safeguards, and multidisciplinary collaboration. As the community moves from proof-of-concept to maturity, researchers and practitioners should prioritize reproducibility, user-centric metrics, and governance mechanisms that keep pace with innovation.

Scritto da Ryan Mitchell

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